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FAQ

OAKS OF NORTHGATE FAQ

How do I apply online?

Applying online is easy! Visit our floor plans page view available units. Choose the apartment you’re interested in and navigate to the application to submit your information.

How do I make a maintenance request?

We strive to answer each and every maintenance request as quickly as possible. Our dedicated team of experienced technicians work hard to ensure everything in your apartment is functioning properly. Making a maintenance request is as easy as signing into your Resident Services Portal to detail your issue. You can then track the progress of your requests in the portal and easily communicate with our leasing staff.

What is the pet policy?

We happily allow pets at Oaks of Northgate. There are some restrictions, and we encourage future residents with pets to view our Qualifying Criteria or to contact our leasing office with any questions.

How do I pay rent?

At Oaks of Northgate, it’s easy to make rent payments online through our Resident Services Portal. Once you create an account, you can simply sign on to view your balance and make a timely payment.

What community amenities are there at the property?

Oaks of Northgate has a variety of amenities at our property to make your stay with us as comfortable and convenient as possible. | Resort style pool with free wi-fi | Hot tub | Barbecue & picnic areas | Business center with free wi-fi | Controlled access gates | Beautiful landscaping | Secure online payments & maintenance requests | Pet-friendly | Northside Independent School District

What are the leasing office hours?

Our office is open Monday – Friday from 8:30 am – 5:30 pm and Saturday from 10:00 am - 5:00 pm.

What apartment amenities set your property apart from others?

At Oaks of Northgate, we’re proud to offer beautiful apartments with updated finishes and the comforts of home.| Spacious open-concept floor plans | Fully-equipped kitchen | Dining area | Breakfast bar | Kitchen pantry* | Fireplace* | Walk-in closets* | Ceiling fans | Vinyl wood plank flooring | W/D connections | Enclosed patio/balcony | *In select units

What day of the month is rent due?

Rent is due on the first of every month and payments can be made easily online through our Resident Services Portal.



 

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